This translation is provided for convenience. If it differs from the Japanese version, the Japanese version prevails.
1. Information collected
Name, company, email, international phone, contact language; trip date, flight, terminal, locations, stops, accommodation, passengers, age categories, luggage and special assistance; quote, order, change, cancellation and payment status; communications, IP address, device, browser, cookies and security logs.
2. Purposes
Identity and contact verification, pricing, capacity checks, booking, dispatch and passenger communication; coordination with drivers and licensed partners; billing, refund, accounting, lost-property and complaint handling; quality, security, fraud prevention and legal recordkeeping.
3. Processors and sharing
Necessary trip and passenger information may be shared with the assigned driver, licensed operating carrier, travel-service supplier, payment or billing provider. We may use providers for cloud hosting, email, maps, routing, payments, accounting and customer support under appropriate contracts and supervision.
4. Overseas services
Some cloud, email, map, analytics or payment providers may operate infrastructure abroad. We review relevant safeguards and manage such processing under applicable law.
5. Cookies and analytics
Cookies may support language choice, draft saving, security and measurement. Disabling them may affect quote functions. Consent and opt-out controls will be shown before optional advertising or analytics tools are enabled.
6. Security and retention
We use access control, authentication, encryption, logging, staff training and vendor oversight. Data is retained only as necessary for the service, accounting, legal obligations and disputes, then deleted or anonymised. Full card numbers and security codes are not stored in our system.
7. Your requests
For access, correction, deletion, restriction or stopping third-party provision of eligible retained personal data, contact info@g-miraiz.com with information sufficient to verify identity.